Sellers Terms and conditions
Terms
of Use
This
document is an electronic record in terms of Information Technology Act, 2000
(“IT Act, 2000”), the applicable rules there under and the provisions
pertaining to electronic records in various statutes as amended by the
Information Technology Act, 2000. This electronic record is generated by a
computer system and does not require any physical or digital signatures.
This
document is published in accordance with the provisions of Rule 3 (1) of the
Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing
the rules and regulations, privacy policy and Terms of Use for access to or
usage of www.avaniindustries.in website.
The
domain name www.avaniindustries.in (hereinafter referred to as 'Website') is
owned by Avani Industries (hereinafter
referred to as 'Avani Industries'), a company incorporated under the Companies
Act, 1956/
For
the purpose of the Terms of Use (hereinafter referred to as “ToU”), wherever
the context so requires, ‘you’ and ‘your’ shall relate to any natural or legal
person who has agreed to become a seller on the Website by providing
registration data while registering on the Website using computer systems. The
word ‘user’ shall collectively imply a seller, a buyer, and any visitor on the
Website and the terms ‘we’, ‘us’ and ‘our’ shall mean Avani Industries.
Your
use of the Website, services, and tools is governed by the following terms and
conditions (ToU) including applicable policies incorporated herein by way of
reference. If you transact on the Website, you shall be subject to the policies
that are applicable to the Website for such a transaction. By mere use of the
Website you shall be contracting with Avani Industries, and these terms and
conditions including the policies constitute your binding obligations to Avani
Industries.
When
you use any of the services provided by us through the Website including but
not limited to (e.g. customer reviews) you will be subject to the rules,
guidelines, policies, terms and conditions applicable to such services and they
shall be deemed incorporated into the ToU and considered a part and parcel of
the ToU. We reserve the right, at our sole discretion, to change, modify, add,
or remove portions of the ToU at any time and without any prior written notice
to you. It is your responsibility to review the ToU periodically for
updates/changes. Your continued use of the Website following the changes will
mean that you accept and agree to the revisions. As long as you comply with the
ToU, we grant you a personal, non-exclusive, non-transferable, and limited
privilege to enter and use the Website.
ACCESSING,
BROWSING, OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT WITH ALL THE
TERMS AND CONDITIONS UNDER THE TOU. PLEASE READ THE TOU CAREFULLY BEFORE
PROCEEDING. By impliedly or expressly accepting the ToU, you also accept and
agree to be bound by Avani Industries’s policies (including but not limited to
Privacy Policy), as amended, from time to time.
Seller
Eligibility
The
use of the Website is available only to persons who can form legally binding
contracts under the Indian Contract Act, 1872. Persons who are
"incompetent to contract" within the meaning of the Indian Contract
Act, 1872 including minors, un-discharged insolvents etc. are not eligible to
use the Website. If you are a minor i.e. under the age of 18 years, you shall
not register as a seller on the Website, transact or use the Website. Avani
Industries reserves the right to terminate your registration and/or refuse you
access to the Website if it is brought to Avani Industries’s notice or
discovered that you are under the age of 18 years. If you register as a
business entity, you represent that you are duly authorized by the business
entity to accept the ToU and you have the authority to bind the business entity
to the ToU.
Your
Account and Registration Obligations
If
you use the Website, you shall be responsible for maintaining confidentiality
of your display name, login and password details and all activities that occur
with the use of your display name, login and password details. You agree that
if you provide any information which is untrue, inaccurate, not current, or
incomplete or we have reasonable grounds to suspect that such information is
untrue, inaccurate, not current, incomplete, or not in accordance with the ToU,
we shall have the right to indefinitely suspend, terminate or block you from
accessing the Website.
Communications
When
you use the Website or send emails, other data, information, or communication
to us, you agree and understand that you are communicating with us through
electronic records and you consent to receive communications via electronic
records from us periodically or as and when required. We may communicate with
you by email or any other mode of communication, electronic or otherwise.
Platform
for Transaction and Communication
The
Website is a platform that users utilize to meet and interact with one another
for their transactions. Avani Industries is not and cannot be a party to or
control in any manner any transaction between users on the Website.
Consequently:
1. All commercial/contractual terms are offered
by you and agreed upon between you and buyers alone. The commercial/contractual
terms include (without limitation) price, shipping costs, payment methods and
terms, date, period, and mode of delivery, and warranties and after-sales
services related to products and services. Avani Industries does not determine,
advice, have any control, or in any way involve itself in the offering or
acceptance of such commercial/contractual terms between you and buyers.
2. Avani Industries does not make any
representations or warranties regarding specifics (such as quality, value, and
salability) of the items or services proposed to be sold, offered to be sold or
purchased on the Website. Avani Industries does not implicitly or explicitly
support or endorse the sale or purchase of any items and services on the
Website. Avani Industries accepts no liability for any errors or omissions,
whether on behalf of itself or third parties.
3. Avani Industries is not responsible for any
non-performance or breach of any contract between you and buyers. Avani
Industries cannot and does not guarantee that you and buyers concerned will
perform transaction(s) concluded on the Website. Avani Industries shall not and
is not required to mediate or resolve disputes or disagreements between you and
buyers.
4. Avani Industries does not make any
representations or warranties regarding item-specifics (such as legal title,
creditworthiness, identity, etc.) of any of its users. You are advised to
independently verify the bona fides of any particular buyer you choose to deal
with on the Website and use your best judgment in that regard.
5. Avani Industries does not at any point in
time during a transaction between you and a buyer on the Website come into or
take possession of any of the products or services offered by you, gain title
to or have any rights or claims over the products or services offered by you to
the buyer.
6. At no time shall Avani Industries hold any
right/title to or interest in the items nor have any obligations or liabilities
with respect to such a contract. Avani Industries is not responsible for
unsatisfactory or delayed performance of services, damages, or delays as a
result of items which are out of stock, unavailable, or back-ordered.
7. The Website is only a platform that can be
utilized by you to reach a larger customer base to sell items or services.
Avani Industries only provides a platform for communication and it is agreed
that the contract for sale of any products or services shall be a strictly
bipartite contract between you and the buyer.
8. You release and indemnify Avani Industries
and/or any of its officers and representatives from any cost, damage, liability
or other consequence of any of the actions of the users on the Website and
specifically waive any claims that you may have in this behalf under any
applicable law. Notwithstanding its reasonable efforts in that behalf, Avani
Industries cannot control the information provided by other users which is made
available on the Website. You may find other user's information to be
offensive, harmful, inaccurate or deceptive. Please use caution and practice
safe trading when using the Website. Please note that there may be risks in
dealing with underage persons or people acting under false pretence.
Use
of the Website
You
agree and understand that Avani Industries and the Website merely provide
hosting services to its registered users and persons browsing/visiting the
Website. All items advertised / listed and the contents therein are advertised
and listed by registered users and are third party user generated contents.
Avani Industries neither originates nor initiates the transmission nor selects
the sender and receiver of the transmission nor selects nor modifies the
information contained in the transmission. Avani Industries has no control over
the third party user generated contents. Avani Industries is merely an
intermediary and does not interfere in the transaction between buyers and
sellers.
You
agree, undertake and confirm that your use of the Website shall be strictly
governed by the following binding principles:
1. You shall not host, display, upload, modify,
publish, transmit, update or share any information which:
(a)
belongs to another person and over which you have no right;
(b)
is grossly harmful, harassing, blasphemous, defamatory, bigotry, obscene,
pornographic, paedophilic, libellous, invasive of another’s privacy, hateful,
or racially, ethnically objectionable, disparaging, relating to or encouraging
money laundering or gambling, or otherwise unlawful in any manner whatever, or
unlawfully threatening or harassing, including but not limited to ‘indecent
representation of women’ within the meaning of the Indecent Representation of
Women (Prohibition) Act, 1986;
(c)
is false, inaccurate or misleading in
any way;
(d)
is patently offensive to the online community, such as sexually explicit
content or content that promotes obscenity, paedophilia, racism, bigotry,
hatred, or physical harm of any kind against any group or individual;
(e)
harasses or advocates harassment of another person;
(f)
involves the transmission of ‘junk mail’, ‘chain letters’, unsolicited mass
mailing, or ‘spamming’;
(g)
promotes illegal activity or conduct that is abusive, threatening, obscene,
defamatory, or libelous;
(h)
infringes upon or violates any third party's rights [including but not limited
to intellectual property rights, rights of privacy (including without
limitation unauthorized disclosure of a person's name, email address, physical
address, or phone number) or rights of publicity];
(i)
promotes an illegal or unauthorized copy of another person's copyrighted work
(see “Copyright complaint" below for instructions on how to lodge a
complaint about uploaded copyrighted material) such as providing pirated computer
programs or links, information to circumvent manufacturer-installed
copy-protect devices, or pirated music or links to pirated music files;
(j)
contains restricted or password-only access pages, hidden pages or images
(those not linked to or from another accessible page);
(k)
provides material that exploits people in a sexual, violent or otherwise
inappropriate manner or solicits personal information from anyone;
(l)
provides instructional information about illegal activities such as making or
buying illegal weapons, violating someone's privacy, providing or creating
computer viruses;
(m)
contains unauthorized videos, photographs or images of another person (whether
a minor or an adult);
(n)
tries to gain unauthorized access or exceeds the scope of authorized access to
the Website, profiles, blogs, communities, account information, bulletins,
friend requests, or other areas of the Website, or solicits passwords or personal
identifying information for commercial or unlawful purposes from other users on
the Website;
(o)
engages in commercial activities and/or sales such as contests, sweepstakes,
barter, advertising, pyramid schemes, or the buying or selling of ‘virtual’
items related to the Website without our prior written consent.
Throughout
the ToU, Avani Industries’s prior written consent means a communication coming
from Avani Industries’s Legal Department in response to your request and
specifically addressing the activities or conduct for which you have sought
authorization;
(p)
solicits gambling or engages in any gambling activity which we, at our sole
discretion, believe is or could be construed as being illegal;
(q)
interferes with another’s use and enjoyment of the Website;
(r)
refers to any website/URL which, at our sole discretion, contains material that
is inappropriate for the Website or any other website and content that is
prohibited or violates the letter and spirit of ToU;
(s)
harms minors in any way;
(t)
infringes any patent, trademark, copyright, proprietary rights, third-party’s
trade secrets, rights of publicity, or privacy, is fraudulent, or involves the
sale of counterfeit or stolen items;
(u)
violates any law for the time being in force;
(v)
deceives or misleads the addressee/ users about the origin of messages or
communicates any information which is grossly offensive or menacing in nature;
(w)
impersonates another person;
(x)
contains software viruses or any other computer codes, files, or programs
designed to interrupt, destroy, or limit the functionality of any computer
resource; or contains any trojan horses, worms, time bombs, cancelbots, easter
eggs, or other computer programming routines that may damage, detrimentally
interfere with, diminish value of, surreptitiously intercept, or expropriate
any system, data, or personal information;
(y)
threatens the unity, integrity, defense, security or sovereignty of India,
friendly relations with foreign states, or public order or causes incitement to
the commission of any offence or prevents investigation of any offence or is
insulting any other nation;
(z)
shall, directly or indirectly, offer or attempt to offer trade or attempt to
trade in any item which is prohibited or restricted in any manner under the
provisions of any applicable law, rule, regulation or guideline for the time
being in force;
(aa)
shall create liability for us or cause us to lose (in whole or part) the
services of our Internet Service Provider (“ISPs”) or other suppliers.
2.
You shall not use any ‘deep-link’, ‘page-scrape’, ‘robot’, ‘spider’, automatic
device, program, algorithm, methodology, or any similar or equivalent manual
process to access, acquire, copy, monitor any portion of the Website or content
or in any way reproduce, or circumvent the navigational structure, presentation
of the Website, or any content to obtain or attempt to obtain any material,
documents, or information through any means not purposely made available
through the Website. We reserve our right to bar any such activities.
3. You shall not attempt to gain unauthorized
access to any portion or feature of the Website, other systems, networks
connected to the Website, server, computer, network, or the services offered on
or through the Website by hacking, password ‘mining’, or any other illegitimate
means.
4. You shall not probe, scan or test the
vulnerability of the Website or any network connected to the Website or breach
the security, authentication measures on the Website or any network connected
to the Website. You may not reverse look-up, trace or seek to trace information
on any other user of or visitor to Website (including any account on the
Website that is not owned by you) or to its source or exploit the Website, any
service, information made available, or offered by or through the Website in
any way where the purpose is to reveal any information (including but not
limited to personal identification or information other than your own
information) provided by the Website.
5. You shall not make any negative, denigrating,
or defamatory statement(s)/comment(s) about us, the brand name or domain name
used by us, including the terms Avani Industries, or otherwise engage in any
conduct or action that might tarnish the image or reputation of Avani
Industries or sellers on the platform or otherwise tarnish or dilute any Avani
Industries trade mark, service marks, trade name and/or goodwill associated
with such trade, service marks or trade name as may be owned or used by us. You
agree that you will not take any action that imposes an unreasonable or
disproportionately large load on the infrastructure of the Website or Avani
Industries’s systems, networks, or any systems or networks connected to Avani
Industries.
6. You agree not to use any device, software or
routine to interfere or attempt to interfere with the proper working of the
Website, any transaction being conducted on the Website or any other person’s
use of the Website.
7. You may not forge headers or otherwise
manipulate identifiers in order to disguise the origin of any message,
transmittal you send to us on or through the Website, or any service offered on
or through the Website. You may not pretend that you are or represent someone
else or impersonate any other individual or entity.
8. You may not use the Website or any content
for any purpose that is unlawful or prohibited by the ToU or to solicit the
performance of any illegal activity or other activity which infringes the
rights of Avani Industries and/or others.
9. You shall at all times ensure full compliance
with the applicable provisions of the Information Technology Act, 2000, and the
rules thereunder as applicable and amended from time to time and also all
applicable domestic laws, rules and regulations (including the provisions of
any applicable Exchange Control Laws or Regulations in force) and International
Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including,
but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central
Excise, Custom Duty, Local Levies) and obtain the necessary licences and
permits regarding your use of our Website, service and/or tools and your
listing, purchase, solicitation of offers to purchase, and sale of items or
services. You shall not engage in any transaction in an item or service, which
is prohibited by the provisions of any applicable law including exchange
control laws or regulations for the time being in force. In particular you
shall ensure that if any of your items listed on the Website qualifies as an
"Antiquity" or "Art treasure" as defined in the Act
("Artwork"), you shall indicate that such Artwork is
"non-exportable" and sold subject to the provisions of the
Antiquities and Art Treasures Act, 1972, and shall ensure that it is not
delivered to any buyer at any place outside India.
10.
Solely to enable us to use the information you provide us with and so that we
do not violate any rights you might have
in your information, you agree to grant us a non-exclusive, worldwide,
perpetual, irrevocable, royalty-free, and sub-licensable (through
multiple-tiers) right to exercise the copyright, publicity or database rights
or any other rights you have in your information or in any media now known or
not currently known with respect to your information. We will only use your
information in accordance with the ToU and
privacy policy applicable to the use of the Website.
11.
From time to time you shall be responsible for providing information relating
to the items or services proposed to be sold by you. In this connection, you
undertake that all such information shall be accurate in all respects. You
shall not exaggerate or over emphasize the attributes of such items or services
so as to mislead other users on the Website in any manner.
12.
You shall not engage in advertising or solicitation of other sellers on the
Website to buy or sell any products or services, including but not limited to
products or services related to what is displayed on the Website. You may not
transmit any chain letters or unsolicited commercial or junk email to other
users via the Website. It shall be a violation of the ToU to use any
information obtained from the Website in order to harass, abuse, or harm others
or contact, advertise and sell to or solicit persons other than those who have
chosen to buy from you. In order to protect our users from such advertising or
solicitation, we reserve the right to restrict the number of messages or emails
which a seller may send to other users in any 24-hour period, which we deem
appropriate at our sole discretion. You understand that we have the right at
all times to disclose any information (including the identity of the persons
who have provided information or material on the Website) as necessary to
satisfy any law, regulation, or valid governmental request. This may include,
without limitation, disclosure of the information in connection with the
investigation of an alleged illegal activity or its solicitation and/or
response to a lawful court order or subpoena. In addition, we can (and you
hereby expressly authorized us to) disclose any information about you to law
enforcement or other government officials as we, at our sole discretion, deem
necessary or appropriate in connection with the investigation and/or resolution
of possible crimes, especially those that may involve personal injury. We
reserve the right, but have no obligation, to monitor the material posted on
the Website. Avani Industries shall have the right, at its sole discretion, to
remove or edit any content that violates or is alleged to violate any
applicable law or either the spirit or letter of the ToU. Notwithstanding this
right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIAL YOU POST
ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such
content posted does not reflect Avani Industries’s views. In no event shall
Avani Industries assume or have any responsibility or liability for any content
posted on the Website or claims, damages, or losses resulting from its use and/or
appearance of it on the Website. You hereby represent and warrant that you have
necessary rights to all the content you provide and all information it contains
and that such content shall not infringe any proprietary or other rights of
third parties or contain any misleading, libellous, tortious, or otherwise
unlawful information.
13.
Your correspondence or business dealings with or participation in the promotion
of advertisers on or through the Website (including payment and delivery of
related products or services, any other terms, conditions, warranties, or
representations associated with such dealings) are solely between you and such
advertisers. We shall not be responsible or liable for any loss or damage of
any sort incurred as a result of such dealings or the presence of such
advertisers on the Website.
14.
It is possible that other users (including unauthorized persons or ‘hackers’)
may post or transmit offensive or obscene material on the Website and that you
may be involuntarily exposed to such material. It is also possible for others
to obtain personal information about you due to your use of the Website and use
such information to harass or injure you. We do not approve of such
unauthorized uses but by using the Website, you acknowledge and agree that we
are not responsible for the use of any personal information that you publicly
disclose or share with others on the Website. Please carefully select the type
of information that you publicly disclose or share with others on the Website.
15.
Avani Industries shall have all the rights to take necessary action and claim
damages that may occur due to your involvement/participation in any way on your
own or through group(s) of people, intentionally or unintentionally, in DoS
(denial of service) / DDoS (Distributed Denial of Services).
Selling
As a
registered seller, you shall list item(s) for sale on the Website in accordance
with the policies which are incorporated by way of reference in this ToU. You
must be legally able to sell the item(s) you list for sale on our Website and
must have all the necessary licences and permits required for such sale. You
must ensure that the listed items do not infringe upon the intellectual
property, trade secret or other proprietary rights or rights of publicity or
privacy rights of third parties. Listings may only include text descriptions,
graphics and pictures that describe your item for sale. All items must be
listed in an appropriate category on the Website. All listed items must be kept
in stock for successful fulfilment of sales. The listing description of the
item must not be misleading and must describe actual condition of the product.
If the item description does not match the actual condition of the item, you
agree to refund any amount that you may have received from the buyer. You agree
not to list a single product in multiple quantities across various categories
on the Website. Avani Industries reserves the right to delete such multiple
listings of the same product listed by you in various categories.
For
Food and Nutrition category, seller shall adhere to the minimum balance shelf
life norms as provided at the link here
Logistics
‘Logistic
Partner’ shall mean a logistic service provider approved by Avani Industries
Internet Private Limited.
1. You are requested to read the following
points carefully before booking the consignment:
2. Logistic Partner accepts documents for
shipping from one destination to other. You may carefully note that your
consignment must not contain any letter of communication which will infringe
the Indian Postal Act 1983. We accept parcels in good faith that they do not
contain anything, which will violate the law.
3. 'Shipment / Consignments' means all
parcels (excluding documents) that travel under one waybill and which may be
carried by any means we choose, including air, road or any other carrier. A
'waybill' shall include any label produced by us under automated systems, air
waybill, or consignment note and shall incorporate the ToU. Every Shipment is
transported on a limited liability basis as provided herein. If a shipper
requires greater protection, seller has to insure their respective
consignments.
4. Shipments are delivered only to the
receiver`s address given by the seller but not necessarily to the named
receiver personally.
5. Consignments, which are of hazardous
nature (Chemicals, flammable articles and liquids) expressly prohibited by the
railway/airport authority or any other transport agency, shall not be accepted.
6. You shall not enclose cash in the
courier consignment and not book jewels, textiles, high value gift articles, share
certificates and travel documents. Our liability in cases of any loss or damage
to the consignment shall not exceed Rs. 5000 /-
7. You shall declare the value of the
consignment on the consignment note & shipping label at the time of
booking.
8. You shall ensure that the consignment
is properly packed with thick paper material to avoid damage. You shall use
either plain packaging material (without any branding) or packaging material
with“Avani Industries.in” name and/or logo for delivery of Products sold on the
Website. Under no circumstances shall the packaging material contain name,
trademarks, logos, images, symbol, text, graphics, photographs and/or other
material or information belonging to any third party including any marketplace
other than Avani Industries.
9. If more than one consignment is booked
to the same consignee on different airway bill numbers, you shall ensure that
the full address is written on all the consignments.
10. Consignments addressed to Ministry
Offices and Central Government Offices in New Delhi are put in the box at the
gate, due to security reasons as per the direction of the Central Government
without taking any POD proof/acknowledgement from the receiver.
11. You have to hand over all their
consignments before the specified CUT-OFF-TIME for on time delivery.
12. Logistic Partner shall not be liable for
any loss including but not limited to taxes and duties levied on the
consignment arising due to confiscation of shipments by any Government Agencies
due to lack of proper documents.
13. Logistic Partner shall not be liable for
any loss arising due to the causes beyond its control such as floods,
accidents, fire, theft, war etc.
14. Every effort is made to adhere to the
delivery schedule, but it may be delayed in the circumstances beyond Logistic
Partner’s control.
15. Octroi or any other charges levied by any
Central/State/Local Authorities wherever applicable shall be extra and the
seller shall pay it in Indian National Rupees.
16. Logistic Partner is not liable for any
loss, miss-delivery, delay or damage to any article/things/documents sent and
no officer of Logistic Partner is liable for any such loss or delay or damage.
17. Logistic Partner has the right but not the obligation,